Privacy Policy

Privacy Statement\ Recorded Customer Information:

  • We will only use or disclose your personal information for the primary purpose of our business or purposes related to our business activities such secure payments\ delivery information.
  • Our secure payment options are facilitated by PayPal, WooCommerce and Stripe and all personal data used in these transactions is held by those entities, we only receive the payment received data for processing your order.
  • In each direct marketing or promotional communication with you, we will advise you how to notify us if you do not wish to receive any further communications from us.
  • We will not publish your name in connection with any information you provide without your permission. We use store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site.
  • In order to deliver our services and products to you, we provide your name and address to the relevant business partners like Australia Post and Courier Companies only, as this information is required for your order to be delivered.
  • At Snowy River Crystals we do not rent, sell or otherwise disclose your personal information to any third party companies or organizations without your prior consent.

Visitor Comments:

When visitors leave comments on the Snowy River Crystals web site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with:

If you request a password reset, your IP address will be included in the reset email. All order payment information is securely handled by the payment providers (PayPal, Stripe) and only data pertaining to the order regarding payment confirmation and delivery information is shared. If you select ‘Save payment information to my account for future purchases’, your card information is stored securely with the payment providers, not on our site.

How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that sign up for an account on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data:

Visitor comments may be checked through an automated spam detection service. We do not share any other personal data with any third parties or on-sell any customer data for any reason.


For any further information regarding our Privacy Policy or how we use your information from our web site please contact us for more information.

Thank You for visiting our web site.